Benchmarking: International Contact Center Human Resources

International Contact Center Human Resources Benchmarking Association

International Contact Center Human Resources Benchmarking Association (ICCHRBA™) is an association of contact center professionals committed to comparing operating performance and identifying the best business practices in contact center human resources.

International Contact Center Human Resources Benchmarking Association (ICCHRBA) is an association of contact center professionals committed to comparing operating performance and identifying the best business practices in contact center human resources.

Courses Available From The Benchmarking Network:

  • Distribution, Logistics & Warehousing Benchmarking
  • Healthcare Benchmarking
  • Benchmarking Strategies on Accounting and Finance (AICPA live course)
  • Benchmarking (American Management Association
  • Customer Satisfaction Measurement (American Management Association)

For more on available courses, please fill out the form below.

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